Privacy Policy

Effective Date:1-4-2021

  1. Introduction

Desired Transport (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.desiredtransport.com.au/

  1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Business/company details
  • Delivery and transport-related information
  • Any information submitted via contact forms or emails

We may also collect non-personal data, such as:

  • IP address
  • Browser type
  • Website usage data (via cookies)
  1. How We Collect Information

We collect your information when you:

  • Fill out forms on our website
  • Contact us via phone or email
  • Request quotes or services
  • Interact with our website
  1. How We Use Your Information

We use your information to:

  • Provide transport and logistics services
  • Respond to enquiries and customer support requests
  • Process bookings and deliveries
  • Improve our website and services
  • Send important updates or service-related communication
  1. Disclosure of Information

We may share your information with:

  • Employees and contractors
  • Logistics partners and service providers
  • IT and website service providers
  • Government or regulatory authorities (if required by law)

We do not sell or rent your personal information to third parties.

  1. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse
  • Loss
  • Unauthorized access
  • Modification or disclosure

However, no online system is 100% secure, and we cannot guarantee absolute security.

  1. Cookies and Website Tracking

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve performance

You can disable cookies through your browser settings.

  1. Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request corrections if information is inaccurate

To request access, contact us using the details below.

  1. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: admin@desiredtransport.com.au
Phone: +61 89458 8396

  1. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

  1. Complaints

If you believe we have breached your privacy, you can contact us.
If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).